Terms of service
Terms of Service
Last Updated: July 2026
Welcome to PresentsySoul.
These Terms of Service govern your access to and use of the PresentsySoul website and your purchase of products from us.
By accessing our website or placing an order, you agree to these Terms of Service.
1. About PresentsySoul
PresentsySoul is a gifting and lifestyle accessories brand and a unit of Raj Fusion.
Our products may include hair accessories, earrings, scrunchies, bows, claw clips, gift hampers and other curated products.
2. Website Use
You agree to use this website only for lawful purposes.
You must not:
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Use the website for unlawful activities
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Attempt to interfere with website security
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Copy or misuse website content
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Use automated systems to abuse the website
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Submit false or misleading information
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Attempt to access restricted areas of the website
3. Product Information
We make reasonable efforts to display accurate product information, including:
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Product images
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Product descriptions
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Prices
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Availability
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Product specifications
However, colours may appear slightly different depending on your device screen and display settings.
Product availability and pricing may change without prior notice.
4. Pricing and Payment
All prices displayed on the website are subject to change without prior notice.
Applicable taxes, shipping charges or other charges, where applicable, will be displayed during checkout.
Orders are subject to successful payment confirmation.
We reserve the right to cancel or review an order in cases of:
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Suspected fraudulent activity
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Incorrect pricing caused by a technical error
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Product unavailability
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Incorrect or incomplete customer information
5. Order Acceptance
Placing an order does not automatically guarantee acceptance of the order.
We reserve the right to accept, cancel or limit an order where reasonably necessary.
If an order is cancelled after payment, any eligible refund will be processed through the applicable payment method or process.
6. Shipping and Delivery
Delivery timelines are estimates and may vary depending on location, courier operations, weather, holidays and other circumstances.
Please refer to our Shipping Policy for additional information.
PresentsySoul is not responsible for delays caused by circumstances outside our reasonable control.
7. No Return and No Refund
PresentsySoul generally does not offer returns or refunds.
Customers are requested to carefully review product information before placing an order.
Genuine concerns involving a damaged, defective or incorrect product may be reviewed after verification.
Please contact us with your Order ID and supporting information.
8. Intellectual Property
All website content, including but not limited to:
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Brand name
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Logo
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Product images
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Website design
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Text
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Graphics
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Videos
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Product descriptions
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Marketing content
is owned by or used by PresentsySoul unless otherwise stated.
Unauthorised copying, reproduction, modification, distribution or commercial use is not permitted.
9. Third-Party Services
Our website may use third-party services, including payment providers, delivery partners, analytics tools and other service providers.
Your use of third-party services may also be subject to their respective terms and policies.
10. Limitation of Liability
To the extent permitted by applicable law, PresentsySoul shall not be responsible for indirect or consequential losses arising from the use of the website or delays caused by circumstances outside our reasonable control.
Nothing in these Terms is intended to exclude any rights that cannot legally be excluded under applicable law.
11. Privacy
Your use of our website is also subject to our Privacy Policy.
Please review our Privacy Policy to understand how we collect and use personal information.
12. Changes to These Terms
We may update these Terms of Service from time to time.
Changes will be posted on this page with an updated revision date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
13. Contact Us
For questions regarding these Terms of Service, please contact:
PresentsySoul
A Unit of Raj Fusion
📞 Phone: 9472841501
📧 Email: presentsoul@gmail.com
The Art of Thoughtful Giving